I had this problem back in April and it has come back again.
When I start up the little icon at the bottom shows I only havea limitrd connection abd the only, at times I can get connected through the Trouble shooter.
When it happened before I was advised to do a full reinstall with the recovery disks supplird .which I did and it was fin untill now.
I do not want to do a full install every say 3 months.
By the way my wifes laptop and my dexktop connect with no problem at all.
.
I have a HP Pavillion G6, Serial number is 5CD2453G4T and I run Windows 8.
Can anyone help please.
Ken