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HP Support Assistant fails to install wireless drivers, wireless device not recognized upon boot

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Product name And Number:

HP Envy Sleekbook4 PC // C2K72UA#ABA

Intel Centrinto Wireless-N 2230

Microsoft Kernel Debug Network Adapter

Realtek PCIe GBE Family Contoller

USB-IF xHCI USB Host controller (Intel WiUSB)

Inter 7 Series / C216 Chipset Family USB Enhanced Host Controller - 1E26 (There is an identical device that is working but ends with 1E2D)

 

Operalting System:

Latest Version of Windows 8

 

No error messages.

 

Changes:

Uninstalled some things via the control panel (I'm not sure where I can find a log of what has been uninstalled)

Attempted a system restore and it failed.

 

My troubleshooting:

First, some info about why the devices aren't working.

 

The USB controller claims there are insufficient system resources to complete the API. However, I am only using about 20% of both my memory and my hard drive. If I disable and re-enable this device via the device manager it starts working until the computer goes into sleep mode or restarts.

 

The Realtek PCIe controller and the Intel Centrino Wireless adapter simply read {Operation Failed}. If I disable and re-enable these devices via the device manager they start working until the computer goes into sleep mode or restarts.

 

The Microsoft Kernel Debug network adapter "is not present, is not working properly, or does not have all of its drivers installed."

 

Intel WiUSB - windows fails to load drivers for this device (code 31).

 

The HP support assistant attemps to download and install "wireless drivers for windows 8." The download succeeds, but the installation fails.

 

Upon boot, windows thinks that there are no network adapters (other than bluetooth). After restarting the devices from the device manager they appear in the network adapters section.

 

Thank you in advance for reading all of this and any help you might be able to offer,

Tim

 

 


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