Hello I have purchased a touchsmart 14-k033tu, I have had it a few months and it drops internet connection, sometimes will recognise that there is a connection "signal" but wont connect. Often I have to mannually open the menu and connect it myself. 9'/10 times I only get 1 bar of connection when my husband sitting beside me with his laptop gets 3, (ipads work fine) it takes forever to load a page ( even of just web browsing text - not youtube) I have contacted HP they said to up date the bios and the drivers which I have done but the problem persists. I have heard of some replacing the card with success. Can you help or suggest a replacement as I need a functional laptop!
many thanks in advance